Dr. phil., Mediator FSM | Founder & CEO
E-Mail: maura@wylkomm.ch
Being an entrepreneur and communication expert, I have fully committed myself to consulting. Whether in strategy consulting for organizations, mediation for groups or individual coaching – changing perspectives, conciliation work, and negotiation are part of my core competencies. When working with our clients, I am able to draw on extensive experience gained over many years in science communication, as a writer and project manager, and as a mediator and sparring partner for people in leadership positions.
I have been a board member of the FEDERATION SUISSE MEDIATION (FSM), the Swiss association for mediation, since 2023. In this volunteering role, I am committed to strengthening mediation as an alternative conflict resolution process. Because I am convinced that in these times of crisis and conflict, we need to find new ways of understanding in order to overcome social divisions and work together to find solutions for our future.
Since 2025, I have served as co-director of the “Allianz für das Gemeinwohl” together with Doris Hirth. The association is an alliance of charitable organizations and partners in Switzerland that advocate for philanthropic bequests. We inform, raise awareness, and bring together people who share the same goal: to channel more wealth toward the common good and make it available to help build a more ecologically, socially, and economically just world.
Work experience
2016 – present
Founder & CEO
Wylkomm GmbH, Remetschwil
www.wylkomm.ch
2013 – 2022
Head of Communication
UBS International Center for Economics in Society
www.ubscenter.uzh.ch
2019 – 2021
Senior Communications and Marketing Advisor
SmartBizHub
www.smartbizhub.com
2009 – 2015
Head of Communication and Head of Studies
University of Zurich, Department of Economics
www.econ.uzh.ch
2008 – 2010
Lecturer, Communication and Media Studies
HWZ – Hochschule für Wirtschaft Zürich
www.fhhwz.ch
2006 – 2010
PhD Student and Research Assistant
University of Zurich,
Department of Communication and Media Research
www.ipmz.uzh.ch
2002 – 2004
Independent journalist
Wohler Anzeiger | Bremgarter Bezirksanzeiger
www.bremgarterbezirksanzeiger.ch
Education
2006 – 2010
University of Zurich
Media and Communication Science, PhD
PhD in political communication, supervised by
Prof. Heinz Bonfadelli and Prof. Frank Marcinkowski
PhD thesis (in German): Wyler-Zerboni, Maura (2010).
Stability in change. Routine programming of political coverage using the example of media coverage
in Swiss daily newspapers in the run-up to federal votes.
University of Zurich
Hoffmann, Jochen; Zerboni, Maura (2007).
Membership communication in nature conservation organization. A reception analysis of the Pro Natura Magazine Bern:
Institute for Communication and Media Science at the University of Bern.
2001 – 2006
University of Zurich
Media and Communication Science, lic. phil.
Degree program majoring in Media and Communication Science,
with minor subjects in Ethnology and Educational Psychology.
Master thesis (in German): Koch, Carmen; Trütsch, Martina; Wyler-Zerboni, Maura (2007).
Newspapers and young readers. 2007. Hamburg. Academic Transfer.
Further education
2022 – 2023
Constance School for Mediation
Business mediation in depth
2019 – 2020
Lucerne University of Applied Sciences and Arts
CAS Mediation
2007 – 2009
University of Zurich
Teaching Skills Certificate: Teaching program in higher education
2002
Grand Casino Baden
Training as Black Jack Dealer
