Rules for writing formal e-mails

Whenever my mailbox threatens to overflow with messages and my to-do-list seems never-ending, I try to save time in every open task. Do I really need to write every e-mail with accuracy? It would safe me a lot time if I just could skip those empty phrases. And who cares about correct spelling anyway? In…

Crisis Communication

We have all been there – something has gone terribly wrong and you are about to lose your nerve. In such moments of crisis, good communication is key. But how do we manage to take control and to defuse the situation? In my experience, there are several communication measures that can help you to get…